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Slate Roof Replacement - Mandeville, LA
Dear Mr. Garcia:
We wish to tell you how pleased we are with the work your company did on replacing the slate roof at the rear of our house and on the garage.
The quality of workmanship was excellent. Rogelio and his team were very meticulous each step of the way. The roof was no sooner completed and gutters placed than a torrential downpour occurred, testing every aspect of the roof work. The roof is tight and the major gutter issue on the west rear of the house functioned beautifully. Rafael knows his gutters!
You were very responsive in addressing issues that came up - the staircase repair and a modification of the gutter placements, as well as a prompt adjustment in the invoice when it was noted less slate was required than the original estimate. It was a pleasure to work with Estefania Nava. She was always pleasant and easy to understand. She coordinated things well, kept us informed, and promptly responded to our calls and concerns.
The men were careful with the huge lift machine and promptly provided labor to repair our neighbor's driveway once the lift could be moved. Our neighbor told us he was impressed with the professional and polite way the men conducted themselves while on site. This is even more significant when you realize the neighbor had allowed access to our general contractor and numerous subcontractors during the recent elevation of our home. He had lots to compare to!
We had a neighbor inquire about you as he is considering having some slate roof work done also. We recommended your services and passed your number on to him.
While we hope we do not have to replace more slate on our roof, we will call you to look at such a job if it becomes necessary. Thank you for a very professional job. We are very happy with our new roofing.